Understanding Referins Pricing: Detailed Breakdown

Phone System Pricing

1. Making Calls: $0.105/min

• This charge applies for every minute of outbound calls. For example, a 10-minute call costs $1.05.
• Similar to Twilio’s per-minute pricing, this covers the cost of using carrier networks to connect calls.

2. Receiving Calls: $0.0638/min

• This is the cost incurred when your business receives a call. A 10-minute inbound call would cost $0.638.

3. Text Message Segments: $0.0593/segment

• SMS messages are billed per segment. One segment equals 160 characters for standard text.
• If your message exceeds 160 characters, it is split into multiple segments, increasing costs.

4. MMS Outbound: $0.15/message

• Multimedia messages (MMS) with images, videos, or other media incur higher costs due to larger data transmission requirements.

5. MMS Inbound: $0.075/message

• Receiving multimedia messages also incurs a charge, albeit lower than sending MMS.

Other Phone Charges

1. Voicemail Drop: $0.135/minute

• Charges apply for leaving pre-recorded voicemail messages for prospects or customers without ringing their phone.

2. Phone Number: $8.63/number

• This monthly fee covers the rental of a dedicated phone number for your business.

3. Call Transcription: $0.276/minute

• Audio from calls can be transcribed into text. Charges depend on the duration of the call.

4. Call Recording Storage: $0.0037/minute/month

• Storing recorded calls incurs a nominal monthly cost per minute of stored audio.

5. Caller ID: $0.075/lookup

• Caller ID lookup charges apply to identify the name and location associated with incoming or outgoing numbers.

6. Carrier Lookups: $0.0375

• Determines the carrier of a phone number, useful for compliance and targeting.

7. Answering Machine Detection (AMD): $0.0135/participant/minute

• Detects whether a call is answered by a person or an answering machine.

8. Call Conference: $0.0135 per participant/minute

• Charges apply for each participant in a conference call on a per-minute basis.

SMS & MMS Carrier Fees

Carrier-specific fees for SMS and MMS are detailed below. Each carrier charges based on message type (SMS/MMS) and direction (inbound/outbound).

Compliance and Carrier-Related Fees

1. US A2P Registration

• Sole Proprietor Brand Registration Fee: $4.41 (one-time).
• Low Volume Standard Brand Fee: $4.41 (one-time).
• Standard Brand Fee: $48.51 (one-time).
• Monthly Registration Fee: $1.65375/month.
• Fast Track Option: $3.00 for expedited setup.

2. Number Intelligence

• Spam Detection: $0.005 per number checked.
• Name Lookup: $0.01 per lookup.
• Number Validity Check: $0.005 per number checked.

Email Services

1. Sending Emails: $0.0051/email

• Charged per email sent through the platform.

2. Email Verification: $0.0187/email

• Verifies email deliverability and ensures active, valid email addresses.

Automation & AI Tools

1. Premium Triggers & Actions: $0.075/action

• For advanced workflows triggered by specific conditions or actions.

2. Content AI

• $0.675/1,000 AI-generated words.
• $0.45/AI-generated image.

3. Workflow AI Assistant

• $0.225/GPT-4 execution.
• $0.1125/GPT-3.5 execution.

4. Conversation & Voice AI

• $0.15/message for AI-driven conversations.
• $0.98/minute for voice AI interactions.

5. Reviews AI

• $0.60/review response using AI tools.

6. Funnel AI: $7.425/funnel

• Automates funnel creation with AI.

Monthly Add-Ons

1. WhatsApp Integration

• Monthly Fee: $39.99.
• Conversation Fee: $0.555 per conversation within 24 hours.

2. WordPress Hosting: $29.99/month

• Provides managed WordPress hosting for websites.

3. Ad Manager: $49.99/month

• Access tools for managing ad campaigns.

4. Yext Listing: $49/month

• Manage online business listings to improve visibility.

5. Branded Client Portal App: $79.99/month

• Offers a white-labeled app experience for clients.

6. Workflow Pro Plan: $24.99/month

• Enhances workflow automation features.

7. Dedicated IP Address: $118/IP/month

• Dedicated IP for email sending to maintain high deliverability.

Additional Costs

• Purchasing a Domain: $30/domain.
• Storage for Call Recordings: $0.0037/min/month.