How to Update Facebook Page Selection & Permissions

Need help with your Facebook Business Pages not appearing in your Referins Page Selector dropdown? This is a frequent problem; we have compiled a step-by-step guide to help you resolve it.

Steps for Updating Facebook Pages in Referins Integration

Step 1: Access Your Facebook Settings

Log into your Facebook account and click on the avatar icon featuring your profile picture at the top right corner of your screen. From the dropdown menu, select "Settings and Privacy."

Step 2: Navigate to Business Integrations

Within the "Settings and Privacy" menu, click on "Settings." From the left-hand sidebar, locate and select "Business Integrations."

Step 3: Modify  App Settings

Find the app listed among your integrations. Next to it, you will see an option that says "view and edit." Click on it.

Step 4: Enable All Available Options

Scroll through all the available toggles and make sure each one is enabled. Turn them on if they aren't.

Note: Only the individual who initially integrated the Facebook page and is the admin of that page can view that specific page in the dropdown menu. Other Facebook pages you need to be an admin of won't be visible.

Step 5: Select Applicable Pages for Your Account:

You will see a list of your Facebook pages with checkboxes beside them. Check all the pages you need to link with your account.

Step 6: Save Your Changes

After making the appropriate selections, click "Save" to finalize your settings.

Important: If any pages are already selected, refrain from deselecting them. Doing so could disrupt their existing integration with other accounts, even if they differ from those you're currently working on.

Part 2: Return to the app to integrate the Facebook page.

Step 1:  Under Settings > Integrations > Facebook, click "Select a Facebook Page".

Step 2: A new window will load, and a dropdown will allow you to select which page you want to integrate.

Step 3: Click "Connect Page" to save.

FAQ: 

1. Why aren’t my Facebook Business Pages appearing in the Referins Page Selector dropdown? This issue usually occurs if the necessary permissions and integrations haven’t been properly set up within your Facebook account.

2. Who can view the Facebook pages in the dropdown menu? Only the individual who initially integrated the Facebook page and is the admin of that page can view it in the dropdown menu. Admin access is required for other pages to appear.

3. What should I do if I see some pages already selected? If pages are already selected, do not deselect them, as this could disrupt their existing integration with other accounts.

4. What happens if I don’t save my changes after selecting Facebook pages? Failing to save your changes means your selections won’t be applied, and the integration may not function as expected.

5. Can I integrate multiple Facebook pages with the Referins ? Yes, you can select and integrate multiple Facebook pages by following the steps provided. Just ensure you have admin access to each page.