Subaccount Dashboard and Reporting: Payment Insights and Widgets

Created by Stefan Perchinkov, Modified on Tue, 25 Feb at 11:01 AM by Stefan Perchinkov

Tracking and analyzing financial data is a crucial aspect of any business. Payment widgets and insights help you monitor revenue, track payment trends, and optimize cash flow directly from your dashboard. By integrating powerful tools that visualize payment metrics, you can make informed, data-driven decisions that drive better financial performance.

This article explores the key features and benefits of using payment widgets in your dashboard, providing simple instructions on how to incorporate them into your workflow for improved financial visibility.

Key Features and Benefits

1. Revenue & Trends

  • Total Revenue (Last Month): View the total revenue generated in the last month, giving you a clear snapshot of your financial performance.
  • Total Revenue Trend: Track how total revenue evolves month over month, enabling you to recognize growth patterns and adjust strategies.
  • One-Time Revenue Trend: Monitor trends related to one-time payments, providing insight into single purchases and one-off transactions.
  • Recurring Revenue Trend: Track monthly recurring revenue to assess the consistency and stability of your income streams.

2. Customer & Payment Performance

  • Paying Customer Trend: Understand how the number of paying customers fluctuates over time, helping you spot potential customer retention issues or growth opportunities.
  • Payment Success Trend: Visualize the trend of successful payments, which is vital for monitoring the effectiveness of your payment processes.
  • Payment Failed Trend: Monitor payment failures to identify and address issues in the payment flow, which can affect customer satisfaction.

3. Revenue Breakdown

  • Revenue by Channels: Break down revenue by payment channels to identify the most effective sources of income, such as credit card payments, subscriptions, or third-party gateways.
  • Subscription Creation Trend: Keep track of new subscriptions over time, which can be an indicator of business growth or success of marketing efforts.
  • Subscription Cancellation Trend: Watch for trends in subscription cancellations, helping you evaluate customer churn and identify opportunities for improvement.

4. Discounts & Invoices

  • Coupon Redemption Trend: Track how frequently customers are using coupons, which can be a valuable indicator of the effectiveness of your promotions.
  • Coupon Redemption Amount Trend: Monitor the total amount of discounts applied via coupon redemptions.
  • Invoice Sent Trend: Keep track of the invoices sent each month to ensure proper invoicing.
  • Invoice Paid Trend: Visualize how many invoices are paid each month, helping you maintain cash flow and prevent overdue payments.

5. Refund Insights

  • Refund Trend: Monitor the trend of refunds issued over time, which helps identify potential issues with products, services, or customer satisfaction.
  • Refund Amount Trend: Keep an eye on the total amount refunded, ensuring that refund practices are within expected limits.

How to Use Payment Widgets

Getting started with payment widgets on your dashboard is easy. Follow these simple steps:

  1. Open Your Dashboard: Log into your dashboard to begin.
  2. Add a Widget: Click on the "Edit" button, then select "Add Widget."
  1. Choose the Payment Widget: Scroll to the Payments category and choose the specific widget that best meets your needs, such as Revenue by Channels, Payment Success Trend, or Subscription Cancellation Trend.
  1. Customize Filters: Adjust the filters based on time periods, payment methods, or other relevant criteria to focus on the data that matters most to you.
  1. Switch Chart Types: Select the chart type that will best visualize your data (e.g., line charts, bar charts, donut charts).
  1. Apply Themes: Customize the look and feel of the widget to match your dashboard's theme or your preferences.
  2. Save Your Dashboard: Click "Save" to update your dashboard with the new widget.

Pro Tips

  • Optimize for Key Metrics: Focus on tracking the key payment metrics that directly impact your business's growth, such as recurring revenue trends, payment success rates, and subscription creation.
  • Customize for Actionable Insights: Tailor each widget to provide actionable insights. For instance, if you’re concerned about customer retention, focus on tracking subscription cancellations and payment failure trends.
  • Regularly Review Your Widgets: Financial trends can change over time. Periodically review your payment widgets to ensure they reflect your business’s current priorities and performance metrics.

FAQ

1. How do I add a payment widget to my dashboard?

  • Click "Edit" on your dashboard, then select "Add Widget." Choose the "Payments" category and select the widget you need.

2. Can I track multiple payment metrics at once?

  • Yes, you can add multiple payment-related widgets to your dashboard to track revenue, payment success, refunds, and more simultaneously.

3. How can I adjust the data displayed in the widget?

  • Each widget allows you to customize filters and chart types, ensuring that the data displayed aligns with your goals.

4. Is it possible to track payment failures and refunds?

  • Yes, you can monitor both payment failures and refund trends to stay on top of any issues and adjust your financial strategies.

5. How often should I update my payment widgets?

  • It’s a good idea to review and update your widgets regularly—at least monthly—to ensure you are tracking the most relevant data for your business.

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