How To Turn On/Off Alternate Timezones

There may be various reasons you want to turn the Alternate Timezone feature on or off, depending on your company's location and your customer base. Follow these simple steps to allow or prevent users from making appointments in timezones other than that of the business:

Disable/Enable Timezones:

Contact Time Zone

•    Navigate to the Settings tab in your account
•     Select Business Profile from the menu.
•     Scroll down to the General section..
•    Check the box next to "Disable Contact Time Zone" to activate this setting.

Note: Once the "Disable Contact Timezone" box selected, all appointments will be made in the timezone set under Settings >Company Profile setting > Time Zone. Additionally, the timezone dropdown won't be viewable in the calendar widget.

Location Time Zone:

You can set up a location time zone in your account. All times in your account will be displayed in that time zone, affecting all scheduled activities and timestamps.

How-to step-up location Timezone

• Open the Settings tab in your application.
• Select Business Profile from the menu.
• In the right corner, find the time zone setting.
• Choose your appropriate time zone from the options.
• Click the Update button to save your changes.

Updated Area

Impacted Areas

Setting up the correct timezone ensures accurate scheduling and reminders for tasks, appointments, and contacts, avoiding confusion and missed deadlines.

Benefits of Standardized Time Zones:

1. Enhanced Clarity: Standardized date and time formats across all contact areas ensure consistency and clarity throughout the platform, facilitating better understanding and communication.
2. Improved User Experience: By prominently displaying time zones in various features such as task lists and due dates, It enhances user experience, enabling users to quickly grasp the timing of events and tasks without confusion.
3. Increased Efficiency: Consistency across features and standardized user experience streamline workflows, leading to increased efficiency in managing schedules and communicating with clients and team members.

FAQ

1. What areas are impacted by the time zone setting?
The time zone setting affects all scheduled activities, including tasks, appointments, and contact interactions. Ensuring the correct time zone is set is crucial for accurate scheduling, reminders, and timestamp consistency across your platform.

2. What are the benefits of standardizing time zones across my account?
Standardizing time zones enhances clarity, improves user experience, and increases efficiency by ensuring consistency in all date and time formats. This prevents confusion, enables users to easily understand event timings, and streamlines scheduling and communication workflows.

3. How does the location time zone impact my scheduling and reminders?
The location time zone determines the time frame for all scheduled events, tasks, and reminders within your account. If set correctly, it helps avoid scheduling errors and ensures that all activities align with your business’s preferred time frame.

4. Can I change the time zone for individual users or contacts?
If the Contact Time Zone feature is disabled, all appointments will follow the location time zone, and individual users or contacts won’t be able to select alternate time zones. This keeps scheduling consistent across the platform.

5. Will disabling the Contact Time Zone affect my calendar widgets?
Yes, once the Contact Time Zone is disabled, the time zone dropdown will no longer be visible in calendar widgets. All scheduling will align strictly with the location time zone set in the Business Profile.

6. How does standardizing time zones improve efficiency in my business operations?
By having a single, consistent time zone across all features, users can manage schedules more efficiently without needing to adjust for different time zones. This consistency reduces errors, streamlines workflows, and enhances communication between clients and team members