Workflow Trigger: Shopify Order Placed

In this article you will learn the workflow trigger Shopify order placed; this will run anytime someone places an order in your Shopify store
NOTE: Please make sure that your Shopify store is integrated within Settings > Integrations.

How to access:

1. Navigate to Automation on the left > Workflows on the top and create a new workflow and Start from Scratch

1. Select the “Add New Workflow Trigger” button

• This will pull up a list of selections of triggers on the right-hand side of the screen

1. Select the trigger “Order Placed” option 

• In the email builder, there are templates made out that will automatically fill in the customer’s product information and total cost spent
• You can edit/build the template as well as build out the workflow so that anytime an order is placed that email will be sent out
• For Example: you can create the template as a receipt; so when the customer purchases they receive order confirmation, total price, item purchased, etc

1. Please make sure you click the blue “Save Trigger” button before closing out of the trigger (see below)

FAQs: Shopify Order Placed Workflow Trigger

1. What does the “Order Placed” trigger do?

• The “Order Placed” trigger initiates a workflow every time a customer places an order in your Shopify store. This allows for automation of tasks like sending order confirmations or updating records.

2. How do I access and use the “Order Placed” trigger?

• Start by adding a new workflow or editing an existing one. Click “Add New Workflow Trigger,” select “Order Placed” from the trigger options, and then configure it according to your needs.

3. Can I customize the email sent out after an order is placed?

• Yes, you can customize the email template to include details like the customer’s order confirmation, total price, and items purchased. Use the email builder to edit or create a new template.

4. What information is automatically included in the email template?

• The template will automatically populate with customer product information and the total cost spent. This includes details such as the items purchased and the total order amount.

5. How do I ensure my trigger settings are saved?

• After configuring the trigger, click the blue “Save Trigger” button to apply your settings. Failing to do so may result in your changes not being saved.

6. Can I add additional actions to the workflow triggered by an order placement?

• Yes, you can include various actions in the workflow, such as updating customer records, sending additional notifications, or applying tags based on the order details.

7. What should I do if the trigger is not working as expected?

• Check the trigger configuration to ensure it is correctly set up. Verify that the Shopify store integration is functioning properly and that the workflow has been saved and published.

8. How often should I test my workflow?

• It’s a good practice to test your workflow after making any changes to ensure it works as intended. This helps confirm that the trigger and associated actions are functioning correctly.

9. Can I use this trigger with other Shopify triggers?

• Yes, you can use this trigger alongside other Shopify triggers in your workflows to handle various aspects of order management and customer interactions.