Forms Builder - Terms and Conditions Element

In this article, you will learn more about the Terms and Conditions field that we have in the form builder. This field was designed to ensure compliance with A2P regulations in the United States.  This element allows users to include consent when collecting phone information, making it an essential tool for legal compliance.

Step 1: Adding and Customizing the T & C element

• Open the Form Builder by navigating to Sites > Forms > Builder
• Locate the Terms and Conditions field within the form builder options. Simply click and drag the element to the desired position within your form.

Step 2: Customizing the Terms and Conditions Field

• Edit the text as needed.

• You can also hyperlink a portion of the text to send your users to another site.

• Save your form.
• You will also see this in submissions after a contact submits the form.

Note: If you add a phone field to your form, the Terms and Conditions field will be automatically added, simplifying the process and ensuring that legal consent is obtained when collecting phone information.

Please Note:

• Updated Terms and Conditions: The default terms and conditions are revised when a phone element is added.
• Compliant Message: The default message asks for user-specific consent for using their contact number and complies with A2P regulations.
• New Text Elements: Separate text elements containing links to the Privacy Policy and Terms of Service will be automatically included when a phone element is added to the Form/Survey Builder.

FAQ

Q1: What is the purpose of the Terms and Conditions field in the form builder?
The Terms and Conditions field is designed to ensure compliance with A2P regulations in the United States by collecting user consent when phone information is gathered, making it essential for legal compliance.

Q2: Can I customize the text in the Terms and Conditions field?
Yes, you can customize the text in the Terms and Conditions field to suit your needs. You can also hyperlink portions of the text to direct users to external sites, such as your Privacy Policy or Terms of Service.

Q3: Will the Terms and Conditions field be automatically added if I include a phone field in my form?
Yes, when you add a phone field to your form, the Terms and Conditions field will automatically be included, ensuring that consent is obtained for collecting phone information.

Q4: What changes occur to the Terms and Conditions when a phone element is added?
When a phone element is added, the default Terms and Conditions are updated to include a compliant message that asks for user consent specifically related to the use of their contact number, in line with A2P regulations.