WordPress Infra Migration

With our WordPress-enabled platform, we have made significant changes to our infrastructure. This setup will make your WordPress sites faster, more reliable, and highly efficient. All new WordPress installations will take place directly on our infrastructure, and existing sites are being migrated in a phased manner.

Things to Know Before Proceeding with the Migration of WordPress Sites:

Zero Downtime: We value your business and understand how crucial it is for your websites to remain accessible at all times. Our migration process is designed to ensure zero downtime, so your websites will continue to function normally throughout the transition.

Temporary Restricted Access: To maintain data integrity and prevent any inadvertent issues, access to your Dashboard will be temporarily restricted during migration. This means you won't be able to make changes to your site for a brief period. We appreciate your patience and understanding. Rest assured, this is a temporary measure, and access will be restored immediately once the migration is complete.

Estimated Migration Time: The migration process is swift and efficient, estimated to take approximately 10 minutes. Our system will work behind the scenes to set up the necessary components and configurations for a seamless transition to the new infrastructure.

Continued Support: Our dedicated customer support team is available to help with any questions or concerns during the migration process. Feel free to reach out to us anytime, and we'll be more than happy to assist you.

Post-Migration Checks: Once the migration is complete, we recommend checking all your domains and sub-domains to ensure they function correctly. If you notice a "Not-Verified" tag next to any of them, there will be steps to follow for verification and proper functionality in the new infrastructure.

We appreciate your cooperation and understanding during this migration process. Our team is committed to making this transition as smooth as possible for you.

Migration Steps:

1. Go to your WordPress Dashboard. You will see a pop-up notification regarding the infrastructure update. Click on the 'Confirm Migration' button to proceed.

2. After confirming the migration, our new infrastructure will create a WordPress instance specifically for your sites. This process typically takes around 10 minutes to complete. During this time, our system will set up the necessary components and configurations to ensure a seamless transition to the new infrastructure.

3. Once the migration is complete, you will be automatically redirected to your dashboard, where all your domains and sub-domains are intact. If you notice a "Not-Verified" tag next to any of them, please follow these steps:

• Click on the DNS Settings option for the respective domain.
• You will be provided with DNS records that must be added to your DNS Provider.
• Proceed to your DNS Provider's settings and add the DNS records as instructed.

By adding the DNS records correctly, you will ensure the proper verification and functionality of your domains and sub-domains in the new infrastructure.

To learn more about how to add your Domain records with your DNS Provider, follow the article titled “ How to Setup and Configure a New Domain or Subdomain ”

FAQs

Q: How will I know when my site has been successfully migrated?  

A: You'll receive an email confirmation once your site migration is complete. Additionally, you can check your WordPress Dashboard. If the migration is successful, there won't be any notifications or alerts.

Q: What if I have multiple sites? Do they all migrate at the same time? 

A: If you have multiple sites, each site must be migrated individually. This ensures that each site is properly set up and functioning on our new infrastructure.

Q: Will there be any changes to the user interface on my dashboard after the migration? 

A: The migration process will not affect the user interface of your dashboard. You will continue to have the same look and feel you are familiar with.

Q: I have customized my WordPress site extensively. Will the migration affect my customizations?

A: No, the migration process will not affect your customizations. Our migration system is designed to move your site as is. All your themes, plugins, and customizations will remain intact.

Q: Is there anything I need to do after the migration?

A: After the migration, we recommend checking all domains and sub-domains for proper functioning. Additionally, please update the DNS settings if there is a "Not-Verified" tag next to any domain or sub-domain.

Q: Will this new infrastructure affect my site's SEO?

A: The migration process should not negatively impact your site's SEO. In fact, with improved load times and performance, your SEO might potentially improve.

Q: What should I do if I encounter any issues during or after the migration?

A: If you encounter any issues, please contact our customer support team. They are ready and equipped to assist you with any problems or concerns.