Funnels on WordPress Websites

WordPress has a plugin called LeadConnector that allows you to use Funnels on WordPress sites. In the past, this was set up using subdomains, but now it can be right on the path at the root domain(yourclientswebsite.com/something). This makes the URL clean and quicker.

In this article, we will go over how to add a Referins funnel to WordPress.

Step 1: Add the Plugin

• Navigate to the plugins tab and then click on the Add New button.

• Search for the LeadConnector application and click on Install Now.

• Click on Activate when it displays after installation.

Step 2: Copy and paste the API key from the system into WordPress.

• Navigate back to the  Referins Settings, go to the Business profile, and copy the API Key.

• Navigate back to the added Lead Connector tab
• Paste the API key into the correct field within the LeadConnector tab in WordPress and click save.

Step 3: Install the site on WordPress

• Click Add New

• Choose the funnel and the step 
• The display method will be as Embed Full Page iFrame
• Enable tracking (If you have a tracking code in your funnel)
• Add a slug.
• Save Page

• View the added Funnel!

Tracking Code Details

Tracking code can be viewed from the funnel builder when editing a funnel within Settings > Tracking Code

When using a funnel on WordPress, the tracking code is placed in the expected location, the website header.

Errors

If you are receiving the error message  “Fingerprint is Missing” in a funnel page that’s connected using the plugin, there are 2 possible reasons and solutions:

Scenario 1 - Browser Settings:

If it is happening on a specific browser and working on a different browser, then it is happening because of some custom browser settings due to which the plugin cannot access the cookies.

Solution:

This issue is pretty rare. So for a quick fix, you can update the browser settings & enable cookies access for the plugin.

Scenario 2 - Using Different Domains:

If the issue occurs on all browsers, then your funnel domain is different from your WordPress website. You can use a different subdomain, but the domain needs to be the same for security reasons.

As per our current implementation, we are using an iFrame to render the funnel page inside WordPress. For payment, we need access to web browser cookies (storage), and the browser doesn't allow access over a cross-domain.

Solution:

Use the same domain but different subdomains of this domain for your funnel and the WordPress site.

For example, if your WordPress domain is www.mydomain.com, you can use a subdomain like site.mydomain.com with the funnel. That would fix the issue because both sites now use the same primary domain, mydomain.com.

Pro Tips

• Ensure Domain Consistency: To avoid issues with cookie access and cross-domain problems, use the same primary domain for both your WordPress site and the funnel. Different subdomains of the same primary domain (e.g., www.mydomain.com#####re...##### and site.mydomain.com) will work seamlessly.
• Enable Cookies for Plugin: If you encounter a “Fingerprint is Missing” error, check and update your browser settings to ensure cookies are enabled for the plugin. This is often the quickest solution for browser-specific issues.
• Use Tracking Code Wisely: If you have a tracking code in your funnel, make sure to enable tracking when setting up the funnel in WordPress. This ensures that all tracking functionalities are properly integrated and monitored.

FAQ

Q: How do I add the LeadConnector plugin to WordPress?
A: Navigate to the Plugins tab in WordPress, click “Add New,” search for the LeadConnector application, install it, and activate it.

Q: How do I connect the API key from Referins to WordPress?
A: Copy the API key from Referins settings in your Business Profile, then paste it into the LeadConnector tab in WordPress and save.

Q: What should I do if I encounter the “Fingerprint is Missing” error?
A: Check if the issue is browser-specific and adjust browser settings to enable cookies. If the problem persists across browsers, ensure that your funnel and WordPress site use the same primary domain or subdomains of that domain.

Q: How do I set up and view a funnel on WordPress?
A: In WordPress, click “Add New,” choose the funnel and step, set the display method to Embed Full Page iFrame, enable tracking if applicable, add a slug, and save the page. You can then view the added funnel on your site.

Q: Where can I find the tracking code details for my funnel?
A: You can find the tracking code in the funnel builder under Settings > Tracking Code when editing your funnel. Ensure the tracking code is placed in the website header for accurate tracking.