Partial Fulfilment of Orders placed on E-Commerce Stores

Store owners can manually fulfill portions of their orders directly through the platform. This means that specific items within an order can be marked as partially fulfilled by the store owners, each with its unique tracking details. Consequently, users will receive detailed email notifications containing the tracking information for the items that have been partially fulfilled. This ensures better tracking and communication, allowing customers to stay informed about the status and shipment of each item in their order.

Steps to Partially Fulfill an Item in an Order:

1. Access Partial Fulfillment

• Navigate to Payments on the left and select Orders at the top.
• Click on `View Order Details` for the order you wish to partially fulfill.

• Select `Fulfill Items`.

2. Select Items and Quantities

•  In the `Fulfill Items` section, choose the quantity of each item that needs to be fulfilled.

3. Add Tracking Details

•  Enter the tracking details, including:
•  Tracking Number
•  Shipping Carrier
•  Tracking URL
•  Optionally, store owners can choose to notify users about their shipment details via email.

4. Review Fulfillment Details

On the order details page, items that have been partially fulfilled will display their details, including item name, quantity, and tracking information under the `Fulfillment` section.

Benefits of Partial Fulfillment of Orders 

1. Improved Customer Satisfaction
   • Customers receive their items faster as partial orders can be shipped as soon as they are ready, rather than waiting for the entire order to be complete.
2. Enhanced Tracking and Communication
   • Customers are kept informed about the status and shipment of each item in their order with detailed email notifications and tracking information.
3. Flexibility for Store Owners
   • Store owners can manage inventory more efficiently by fulfilling and shipping available items immediately.

FAQ:

Q: How do I partially fulfill an order?
A: To partially fulfill an order, navigate to the "Payments" section, select "Orders," and click "View Order Details" for the order you wish to fulfill. In the "Fulfill Items" section, choose the items and quantities to be fulfilled, enter the tracking details (such as tracking number, shipping carrier, and URL), and select the option to notify the customer if desired.

Q: Can I fulfill only a part of an order at a time?
A: Yes, you can fulfill specific items within an order individually, even if other items are still pending. This allows you to ship items as they become available.

Q: Will customers receive tracking information when I partially fulfill an order?
A: Yes, when you partially fulfill an item, customers will receive detailed email notifications containing tracking information for the items that have been fulfilled.

Q: Can I add tracking details for each item in an order?
A: Yes, you can enter tracking numbers, shipping carriers, and URLs for each item that you choose to partially fulfill.