How to Deactivate and Activate Calendars

Introduction

• Learn how to temporarily deactivate a calendar service (e.g., a 30-minute consultation or demo) instead of deleting it.
• Deactivate calendars that are not currently offered and reactivate them later as needed.

How to Deactivate Calendars

• Navigate to Settings > Calendars.
• Choose the one you’d like to deactivate, and click the 3-dot dropdown menu.
• Click “Deactivate calendar”
• In the popup window, click Save to deactivate the calendar.
• Back in the calendar settings area, you’ll be able to tell which calendars are active by the “Status” column that shows draft and active calendars.

NOTE: Deactivating a calendar hides it but does not delete or affect existing appointments. They will be visible once the calendar is reactivated.

How to Activate Calendars

• Click the 3-dot dropdown menu for the calendar you wish to reinstate, or activate.
• Click “Activate Calendar”.
• The calendar will be instantly re-enabled.

FAQs

1. How do I deactivate a calendar service?

• Navigate to Settings > Calendars.
• Select the calendar you want to deactivate.
• Click the 3-dot dropdown menu and choose “Deactivate calendar”.
• In the popup window, click Save to confirm deactivation.

2. How can I tell which calendars are active or deactivated?

• In the calendar settings area, check the “Status” column. It will show which calendars are active and which are drafts (deactivated).

3. How do I activate a previously deactivated calendar?

• Click the 3-dot dropdown menu for the calendar you want to reactivate.
• Select “Activate Calendar”.
• The calendar will be instantly re-enabled.

4. Can I reactivate a calendar at any time?

• Yes, you can reactivate a calendar at any time using the steps outlined for activation.

5. Will deactivating a calendar delete my existing appointments?

• No, deactivating a calendar does not delete any existing appointments. It simply hides the calendar from view until you reactivate it.

6. What happens to the appointments in a deactivated calendar?

• Appointments in a deactivated calendar remain intact. They will reappear when you reactivate the calendar.