Using the FAQ Element, Save Icon, and Product Element in the Email Builder

Created by Stefan Perchinkov, Modified on Tue, 25 Feb at 7:10 AM by Stefan Perchinkov

Welcome to the future of email marketing! In this guide, we will explore the features of our Email Builder: the FAQ Element, the Product Element, and the Save Icon. Get ready to elevate your email campaign experience.

1. FAQ Element: Interactive Emails

Benefits of Accordions in Emails:

  • Space Efficiency: Condense extensive information into a visually appealing format.
  • Improved User Experience: Users control what they want to see, enhancing their experience.
  • Reduced Scroll Fatigue: Mitigate long email fatigue by offering selective engagement.
  • Content Prioritization: Highlight essential information prominently while organizing additional details.

How to Add FAQ Element:

  • Navigate to the Marketing tab > Emails > Campaigns. 
  • Edit an existing email campaign or create a new one.
  • When you’re in the editor, click on the Elements option and drag and drop the FAQ’s Element.

Personal Tips:

  • Editing: Click the element or the pencil icon to refine content and appearance.
  • Icon Customization: Tailor open and closed state icons, adjusting padding for a polished look.

2. Product Element: Showcase Products

Why Product Catalogs Matter:

  • Visual Engagement: Capture attention with stunning product visuals.
  • Convenience: Allow easy browsing within the email, eliminating the need to navigate elsewhere.
  • Boost Conversion: Visual persuasion and detailed insights increase conversion rates.
  • Tailored Personalization: Customize selections, offer cross-selling opportunities, and spotlight promotions.

Using Product Element:

  • Go to Marketing > Emails > Campaign.
  • Create a new campaign or edit an existing one, then find the Product Element option.
  • Drag into a layout.
  • In the element, there will be an option to add products
  • Add products from pre-generated combinations in Payments > Products, providing descriptions and images.
  • Choose layout styles: content left, content right, large featured, or columned.

Pro Tips:

  • Customization: Include or exclude Title, Description, Price, Button, and URL. Customize button text.
  • Redirection: Direct the button to a specific URL.

3. Save Icon and Versioning: Organize Effortlessly

  • Users can save both individual elements and entire layouts within the email builder.
  • By saving elements like logos or layouts with multiple sections, users can easily reuse them, saving time and maintaining visual harmony.
  • Access saved items for future campaigns, ensuring consistency and efficiency.

Personal Workflow:

  • Organizing: Save frequently used sections and elements for quick access.
  • Editing: Modify saved items or refine them within the Email Builder.

Reach out to support with any questions you have about these features. Happy Email Building! ??

FAQ

Q1: How do I customize the icons in the FAQ Element for different states (open/closed)?
To customize icons in the FAQ Element, click on the element or the pencil icon to edit. From there, you can choose different icons for the open and closed states and adjust padding for a more refined appearance.

Q2: Can I add multiple products using the Product Element in an email?
Yes, you can add multiple products using the Product Element by selecting products from your catalog in Payments > Products. Customize each product’s layout, description, images, and links to suit your email campaign needs.

Q3: How does the Save Icon feature help in organizing email campaigns?
The Save Icon allows you to save specific sections or elements in the Saved Items Tab. This feature helps maintain consistency across campaigns and saves time by reusing frequently used designs or elements.

Q4: Can I edit saved items from the Saved Items Tab in the Email Builder?
Yes, you can edit saved items directly within the Email Builder. This allows you to make adjustments to previously saved sections or elements, ensuring they fit the specific needs of your new email campaign.

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