Create SMTP Credentials For Dedicated Domain

The ability to generate SMTP credentials for dedicated sending domains enhances email delivery capabilities. This feature allows you to create unique SMTP credentials for your specific domain, ensuring secure and authenticated access for sending emails. It also provides integration with warm-up services, optimizing your email-sending practices and improving deliverability rates.

How to Use

Navigating to SMTP Settings

1. Access Settings:
   • Navigate to the settings on the bottom left of your dashboard.
   • Select "Email Service".

1. Dedicated Domain and IP:
   • Click on "Dedicated Domain and IP".
   • Here, you will see your dedicated domain. If it is not set up yet, you can add a new domain.

Adding and Verifying a New Domain

1. Add Domain:
   • Click on "Add Domain".
   • Enter your domain name and click "Add".

1. Verify Domain:
   • Insert the provided DNS settings into your domain service provider.
   • Verify the domain, and it will appear in your dedicated domains list.

Creating SMTP Credentials

1. SMTP Settings:
   • Click on the three dots next to your dedicated domain.

• Select "SMTP Settings".

1. Create New SMTP User:
   • Click the plus icon to create a new SMTP user.

• Enter the desired username and password. You will need this password to connect to any external third-party service, such as a warm-up service.

1. Save Credentials:
   • Click "Create" to finalize the SMTP credentials.
   • You will receive a confirmation that SMTP credentials have been added successfully.

Managing SMTP Credentials

1. Delete SMTP Credentials:
   • To delete, click on the three dots next to the SMTP user and select "Delete".
   • Confirm the deletion.

1. Reset Password:
   • To reset the password, click on the three dots next to the SMTP user and select "Reset Password".

• Enter and confirm the new password, then click "Reset".

Setting Up Emails for Team Members

1. Create Team Emails:
   • You can set up different emails for each team member.

• Enter the email address and create the SMTP credentials as needed.

Direct Email Reception

This means that Emails sent directly to your specified email addresses (e.g., [email protected]) appear in the conversations tab immediately without needing to send an email prior.

Pro Tips:

1. Warm-Up Your Domain: Use the SMTP credentials to connect your domain with a warm-up service. This is crucial, especially for new domains, as it helps to build a positive sender reputation and reduces the likelihood of emails landing in spam folders.
2. Create Unique SMTP Users for Team Members: Assign individual SMTP credentials for each team member. This not only enhances security but also allows you to track and manage email activity more effectively.
3. Regularly Verify Domain Settings: Periodically check that your NS settings are correct and verified in your domain service provider to ensure seamless email delivery and avoid disruptions.
4. Use Strong, Unique Passwords: When creating SMTP credentials, use strong and unique passwords. Regularly update these passwords to maintain security, especially when connecting to external services.
5. Monitor Email Deliverability: Keep an eye on the email deliverability metrics available in your platform. If issues arise, you can quickly adjust settings or re-verify your domain to improve performance.

FAQ’s: 

1. What is the purpose of using SMTP credentials for Email-dedicated domains? SMTP credentials allow you to send emails using a dedicated domain, integrate with third-party services like warm-up tools, and manage email deliverability more effectively.

2. How do I verify a new domain for SMTP use? To verify a new domain, add the domain in your platform, then insert the provided NS settings into your domain service provider. Once these settings are correctly configured and verified, your domain will be ready to use.

3. Can I set up multiple SMTP users for the same domain? Yes, you can create multiple SMTP users for a single domain. This is useful for assigning different email addresses to various team members or departments within your company.

4. What should I do if my emails are landing in spam? If your emails are going to spam, ensure your domain is properly warmed up using a warm-up service. Also, verify your domain settings, review your email content for spam triggers, and regularly monitor your sender's reputation.

5. How can I reset the password for an SMTP user? To reset an SMTP user’s password, go to the SMTP settings, select the user, click on 'Reset Password,' enter the new password twice, and click 'Reset Password' to update it.