How To Add a Chat Widget to your Membership Section

If you are using the chat widget feature, you can add it to the Membership section of Referins, allowing your contacts to access it while using the Membership area.

Follow these steps to add your chat widget to your Membership section. (Check out our other tutorials if you need assistance creating and setting up your chat widget).

Step 1: Grab your Chat Widget code

• Navigate to Sites > Chat Widget

• Click on the three dots and select edit

• Click “Get Code”

• Copy the code (you’ll need it in step 2)

Step 2: Add the code to your Membership Settings

• Navigate to Memberships on the left > Courses at the top > From the dropdown select Settings
• Click on “Site Details”

• Expand the “Advanced” dropdown.

• Add your custom JS, CSS, or Tracking Code.

• Click “Save” to confirm your changes.

FAQs

1. How do I add a chat widget to my Membership section in Referins?

 To add a chat widget to your Membership section, first grab your chat widget code by navigating to Sites > Chat Widget and clicking "Get Code." Then, go to Memberships > Courses > Settings, click into "Site Details," expand the "Advanced" dropdown, add your code in the appropriate section, and click "Save."

2. Where can I find the chat widget code to add to my Membership section?

 You can find your chat widget code by navigating to Sites > Chat Widget in your Referins account. Click on "Get Code," and copy the code for use in your Membership section setup.

3. Can I add custom JavaScript, CSS, or tracking code to the Membership section in Referins?

 Yes, you can add custom JavaScript, CSS, or tracking code by going to Memberships > Courses > Settings, clicking into "Site Details," expanding the "Advanced" dropdown, and pasting your code in the appropriate field before saving your changes.

4. What should I do if my chat widget is not displaying correctly in the Membership section?

 If your chat widget is not displaying correctly, ensure that you have copied and pasted the chat widget code correctly into the "Advanced" section under Memberships > Courses > Settings > Site Details. Double-check that the code has been saved properly.

5. Can I use the chat widget in other areas of Referins besides the Membership section?

 Yes, the chat widget can be used in multiple areas within Referins, including other sites and pages. Follow similar steps to grab the widget code and embed it wherever you want it displayed within your platform.