Managing reviews across various social media platforms just got easier! Referins has introduced a new feature to allow businesses to seamlessly integrate multiple Facebook pages into one unified platform. This addition empowers companies managing multiple locations or brands to handle customer feedback more efficiently, saving time and enhancing customer engagement.
Key Features and Benefits
- Unified Review Dashboard: Access all your reviews from connected Facebook pages in a single, organized dashboard.
- Comprehensive Monitoring: Monitor and manage reviews across multiple Facebook pages, ideal for businesses with multiple locations or brands.
- Showcase Reviews in One Widget: Combine reviews from various Facebook pages into a single widget, enhancing your brand’s online reputation cohesively.
- Enhanced Engagement: Respond to reviews faster, ensuring efficient communication and improved customer satisfaction.
How to Use Multi-Page Facebook Review Integration
Step 1: Access the Review Management Section
1. Log in to Referins and navigate to the Reputation tab or Review tab section.
2. Then navigate to the Settings section > Review Link section.
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Step 2: Connect Multiple Facebook Pages
1. In the Review link section, locate the option to Add Facebook Pages.
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2. Follow the prompts to authenticate and link each Facebook page you manage.
Step 3: Set Up Your Unified Dashboard
1. After connecting your pages, view all reviews in one dashboard.
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2. Filter and sort reviews based on location, making it easy to track feedback for specific pages or regions.
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Step 4: Create a Review Widget
1. In the dashboard, select Create Widget.
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2. Customize the widget by choosing which connected Facebook pages to include.
3. Embed this widget on your website or other platforms, presenting a unified view of your brand’s social proof.
Step 5: Share Reviews on Social Media
1. To share positive feedback directly on social platforms, select the review and choose Share.
2. Select the page you want to share from, making it easy to highlight specific reviews.
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Pro Tips
- Sort by Location: Use the filter options to track and respond to feedback more accurately, especially for businesses with multiple branches.
- Respond Promptly: Regularly check the dashboard to reply to reviews swiftly, boosting engagement and customer satisfaction.
FAQ’s
Q: How do I connect multiple Facebook pages?
A: In the Reputation Management section, choose to add pages, follow the prompts to authenticate, and connect your Facebook pages one by one.
Q: Can I view reviews from all my Facebook pages together?
A: Yes, the unified dashboard displays all connected page reviews in one place for comprehensive monitoring.
Q: How do I create a review widget with multiple Facebook pages?
A: In the Review Management section, click on Create Widget and select the pages to display reviews in one cohesive view.
Q: Can I share individual reviews on my social pages?
A: Absolutely! You can select a review and choose Share to post it directly from the relevant Facebook page.
Q: Are there any limitations on the number of Facebook pages I can connect?
A: Typically, there’s no limit on connections, but this may depend on your specific platform configuration. Check with your administrator if needed.
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