Documents and Contracts: Recurring Products in Product List

You can include recurring products in your product list in the Document Builder. Setup fees for products will appear as separate line items. When you combine one-time and recurring products, the one-time item is only billed on the first invoice. You can also add recurring schedules to document templates, with the start date set to the document's completion date. Here’s a simple guide on how to use this functionality efficiently.

How to Use

Adding Recurring Products to Your Document

1. Access Document and Contracts: Go to the payments section on the left and click on Documents & Contracts at the top. Click on the new document option. 

1. Add Product List: Include a product list in your document.

1. Include Recurring and One-Time Products: Add both recurring and one-time products to the list.
2. Set Up Recurring Schedule:
   • If a recurring product is added, configure a schedule from the product list properties.
   • Set the invoice sending date as either the document completed date or a custom date.
3. Manage Setup Fees: If a setup fee is associated with a product, it will appear as a separate row item in the product list.

1. Complete the Document: Once the document is completed, an invoice will be sent:
   • Recurring if at least one recurring product is included.
   • One-time if no recurring products are included.

Notes

• Initial Setup Required: A payment integration must be connected to set up recurring products.
• One-Time and Recurring Charges: One-time products will only be charged in the first invoice while recurring products will continue as scheduled.
• Irreversible Payment Status: Once a payment is marked as completed, it cannot be reverted.

Pro Tips

• Detailed Instructions: Ensure clear instructions are provided in the document template for recurring payments to avoid confusion.
• Custom Scheduling: Use custom scheduling to align the recurring payments with your business cycle, improving cash flow management.
• Automate Notifications: Set up automated notifications to remind customers of upcoming recurring payments, enhancing the payment collection process.

FAQs for Adding Recurring Products to Your Document

1. How do I add recurring products to my document?
To add recurring products, go to Documents & Contracts in the payments section. Click New Document and include a product list. When adding products, select both recurring and one-time items. Then, configure the recurring schedule in the product list properties.

2. Will recurring products appear on the first invoice?
Yes, recurring products will appear on the first invoice along with any setup fees. After the first invoice, only the recurring charges will be billed according to the scheduled payment cycle.

3. How can I manage setup fees for recurring products?
Setup fees for recurring products will appear as separate line items in the product list. You can configure the setup fee alongside the recurring product, and it will only be billed on the first invoice.

4. Can I customize the invoice sending date for recurring products?
Yes, you can set the invoice sending date to either the document’s completion date or a custom date. This allows you to align the billing cycle with your specific business needs.